Forest Crest Nature Hotel and Resort Powered by ASTON ★★★

All the staff are kind and helpful, very professional.

Water heater in the bathroom does not work well. Kids are not free on breakfast, but there is not much variety of food for them. Otherwise, we had a good stay.

the location and amenities

the accomodations.needs updating.showers are very old and not functioning properly..sink basin and toilets feels like going to fall off.loose and moving.door locks are malfuntioning.called maintenance few times.

it was very Big. if you don’t have a Car, very hard to walk around the entire Resort.

Food choices was a little difficult, but the restaurant on site was ok, a little pricey

I like the most is the location and the activities they offer.

food and facility is expensive, I don’t mind paying, however I didn’t get what I paid for. the facility such as the room is not comfortable, water is not supplied everyday, I ask twice to replenish my two bottles but it didn’t came, I need to follow up a lot for the additional beds, buffets restaurants doesn’t much have any choices.

Fair

Dusty room floors. Broken window blinds. Malfunctioning water heater. No internet connection.

The grounds were huge. The room was huge and the Xmas village was a fun activity that the kids enjoyed. Very cool weather and there were a lot of trees, you could really feel that you were staying in nature.

Some of the facilities are old like the obstacle course. The place can actually be beautiful if they just upgraded some of the facilities a bit. Some of the restairants were closed.

We liked the size of the rooms and the surroundings. The Christmas Village was a hit for the kids. The food was decent.

Speed of room service has to improve. Felt bad for the Staff, they seem to lack training when it comes to handling special cases like extension of stay or modified bookings. My cousins went through an ordeal to get back to their room. A "know-it-all" manager is missing to support staff decision making. The showers have very low pressure. Some rooms had close to no hot water at all. Since it's december it was quite cold so we were not able to enjoy the pools. I guess it's better to stay in the hotel during the summer time.

The location, the wave pool was functional, the staff were very friendly.

There are no phones in the cabins, so if you're staying near the wave pool, you'll struggle to contact reception as you would only rely on the mobile service which is hit and miss. The cabins are old. They are tired and could use a renovation. Maybe dividing the space into a living and bedroom area will help.

Kids activities

Take to long for check in

Luv d ambiance, d sense of security with guarded entry gate & manned gate. The facade of the main building and architecture is like entering a new dimension of relaxation waiting for your stay. Well decorated n lush landscape devour your inhibitions. Cleanliness is topnotch. Cordial and attentive staffs will lure you to uninvited inquiries. There were 6 of us, two couples decided to try the twin deluxe cabins.. they were spacious little bit undecorated but very functional. One cabin encountered a plumbing problem on the get go but was promptly addressed and the other had a minor adjustment needed on the air-conditioning but was fixed. I splurge a little in the starlight deluxe twin room.. to my amazement come with an awe. Well furnished, spacious in every way and cleanlines is second to none. Perfection doesn't come easy.. funky smell off of the bathroom that cannot be eradicated with my small canned odorizer. Expensive looking marbled tiles all around the bathroom and fixtures. But was diminished by a way off unmatched toilet seat.. disappointing. Oh, with all that luxury in that room they only provide one bath towel for each of the 2 registered guests, when ask about 2 hand towels n 2 face towels.. they don't have it(ONLY BATH TOWELS). And I asked for extra towel because of uneven drainage that causes water to spill out of the glass enclosure.. they charge 100pesos for each extra towel. That was a first!! Other than that.. luv the room.

Was discussed n pointed out in the comments prior.. your welcome to dissect it.

The room was spacious.. it was nice..

The bathroom door was broken..

Cabin room

Cold pools

Resort is big and you can really relax.Staff are really friendly and courteous.Buffet food choices are good and taste good too.

Blanket is just 1 for 3 people.No mirror except in the bathroom.You can feel the string of the mattress.lights too dim.Wave pool is not so clean.Buffet food temp is too cold for bfast.Pool water is too cold.(understandable because of the season).Still we didn't enjoy the water.

the place is okay, good staffs.

no refill on buffets,

Wave pool was so good. Room was clean.

Breakfast place should be cleaned up. No instruction on activities at check-in.

The location of the hotel is accessible to commute. The room at skylight is big. The hotel area is big. The room service food is delicious and affordable, however the bulalo was served cold.

The hotel room looks old. There were even molds on the ceiling. The room is quite big but I dont think its value for money. Only one trashbin for the entire room. The blanket is very thin.

room is ok

Rooms are too far from facilities

I was happy with the deal for the Room and I know that it's already paid online. But, when I got to the place they asked for another payment saying that I haven't paid. So I just paid again.. Is that how it should be?